Gerry and Katie were very helpful in helping me find the right car for me, the building is nice and the staff are very professional, I’m glad I bought a car from Rapids Honda!
Very nice sale person. Hope to see you againMichael
Kevin was excellent! The staff was genuine! My family got a perfect vehicle for a fair price!
Had a great experience at Rapids Honda. They went above and beyond to make us a great deal. They stayed late, after hours just to finish up and never complained or rushed us. They even let us take the car for the weekend before all the paperwork was done because Honda's Finance department closed. They were sure we would get our deal so they were confident in letting us take the car even before all paperwork was done. Shows their experience and knowledge and how they really want to keep their customers happy. Went back on Monday to finish all the paperwork, and it was a smooth transaction just like they said. Birrdee was our sales guy. He was awesome!
Everything went great but I think the "shuttle service" might need a little tweaking. For example, I think the service tech was supposed to let someone know when I needed to be picked up from work but he got really busy around that time and didn't get a chance to tell anyone. The person who dropped me off indicated he would probably be the one to come pick me up so wouldn't you think he'd make a note to remind himself or let someone know about it around the time I told him I finish work? That was a little confusing to me that it was left up to a busy service technician, but after I called, it all worked out fine and I would definitely recommend you to others.
I was able to get an appointment early the next morning. The staff were all very courteous and helpful. I work in Anoka so they are very convenient if I need to run for parts over lunch or have a coworker drop me off once repairs are completed.
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