Customer Testimonials

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DealerRater Jan 28, 2022

Good service even though my vehicle was returned with dirty floor mats. The service advisor did offer to correct the situation, but I didn't have time to wait. Good group of people who are knowledgeable and helpful. The Service Manager did call me later that day and apologized about the incident. He offered a full valet service next time I brought my car in for service. I appreciated the call and the fact they wanted to make the situation right. Thats service!

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DealerRater Jan 28, 2022

Alex answered all the questions I had, very knowledgeable when it comes to Honda’s. Friendly staff all around, would recommend this location.

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DealerRater Jan 28, 2022

Everyone always happy to help. Oscar greeted me in the garage and got this going right away.

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DealerRater Jan 28, 2022

It was nice experience. Jonathan is good and he follows up with customer promptly. Thank you Rapid honda

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DealerRater Jan 28, 2022

The people are nice and helpful. Great experience. Thanks for your time and services! THANKS

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DealerRater Jan 27, 2022

The people are nice and helpful. Great experience. Dealership is nice and clean. Great service

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DealerRater Jan 27, 2022

Most fantastic dealer I’ve ever dealt with very helpful! They go out of their way to give 100% to their customers

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DealerRater Jan 27, 2022

Always kind and courteous service at this dealer. My appointment was at 8am and there was no delay, it went to the shop immediately. I had a coffee and was on my way home again by 9am. Always will recommend for any work or maintenance.

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DealerRater Jan 27, 2022

Very satisfied with the service I have received. I bought my vehicle brand new and the standard services needed for the vehicle have been great, no issues with any of the service reps I have dealt with, and the warranty perks are great.

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DealerRater Jan 27, 2022

We bought our 2019 civic from this dealer we were happy. But we have never been happy as we have been with a service dept as we have with this one. From the service manager to our service writer Shawn Richter is the best. from mark and nancy thank you very much

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DealerRater Jan 27, 2022

Wonderful staff, Kristina and Aida were particularly helpful. The car is new but there were several intricate processes which Kristina handled well. All in all a good buying experience.

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DealerRater Jan 26, 2022

I had very fine service when I recently brought my Odyssey in to have it serviced. During that time I had a very nice conversation with a sales representative on what might be available in used cars.

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DealerRater Jan 26, 2022

Rapids Honda has a great staff, they always seem to go the extra mile to service my HR-V

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DealerRater Jan 25, 2022

Was very happy how the car worked out for me. There was a car available we we came to visit you.

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DealerRater Jan 25, 2022

Very friendly staff even though there was a wait time to be greeted when coming in for an appointment.

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DealerRater Jan 23, 2022

The service team was excellent! Chad Z does a great job explaining what needed to be done on our used Honda… and H (Hamdija) did a great job with the purchase of our new Passport! No pressure, just friendly service all around….

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DealerRater Jan 22, 2022

John was great to deal with. More then fair on negotiation of trades in. Would recommend to others.

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DealerRater Jan 21, 2022

The customer service team at Rapids Honda was very pleasant to work with. They were professional and knowledgeable in the work they do. They seem always do an awesome job with my car whenever I need. Thank you !!

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DealerRater Jan 20, 2022

Overall a very pleasant experience. Friendly and helpful staff. Knowledgable & able to answer all my questions. Would recommend to a friend.

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DealerRater Jan 20, 2022

Friendly sales and service. Easy to make appointments and efficient service. Comfortable waiting area while car is being serviced.

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DealerRater Jan 20, 2022

They were ready for me a little early, work was completed a little early and for less than I anticipated.

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DealerRater Jan 20, 2022

Jorge was the best!!! I came looking at a used vehicle and he helped me get into a new 2022. GREAT customer service and all things associated with buying a vehicle. GO SEE THEM!!!

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DealerRater Jan 20, 2022

I am able to go in and get work done on my car. It's easy, they are efficient and make the stress of car maintenance super easy.

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DealerRater Jan 19, 2022

Had a battery issue with our 2015 Honda Hybrid Accord. Chad helped us diagnose the issue, ordered a new battery. Communicated well throughout the process.

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DealerRater Jan 17, 2022

Great Service, and they always get me in quick. Staff is great and they know what they are talking about.

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DealerRater Jan 17, 2022

Great customer service, speedy service and excellent communication. Service agent was very helpful and took the time to help me find the best deal. Highly recommended!

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DealerRater Jan 16, 2022

I was able to get my oil changed in less than an hour and a half

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DealerRater Jan 16, 2022

Awesome customer service and very friendly! I always go to this Honda for everything! Marlin was the gentleman that helped me! 10/10

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DealerRater Jan 16, 2022

Great dealership to work with would do it again when that times to trade or buy

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DealerRater Jan 16, 2022

The entire staff was helpful and efficient, I love my vehicle and the experience was pleasant. Katie did a great job !

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DealerRater Jan 16, 2022

They provided a great service. I was able to get in without an appointment. The staff was fantastic and they kept updated through the entire process.

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DealerRater Jan 15, 2022

Clean and very good services. On time with oil change. Very friendly. Good TV service.

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DealerRater Jan 15, 2022

Amazing job in a timely manner. I would recommend Rapid Honda to all my friends

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DealerRater Jan 15, 2022

Roger was great! Finance Manager was more difficult to work with, but in the end we got the deal done.

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DealerRater Jan 14, 2022

I have the car I wanted after much research! And, today I tested it on slippery snow covered roads. I was easy to drive and got me home safe.

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DealerRater Jan 14, 2022

This dealership is very close from my house. Be on your way to work. I like!

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DealerRater Jan 12, 2022

Very clean and pleasant Dealer. Personnel are very friendly and helpful all but vehicle cleanup. Needs to learn how to clean windows as well as COMPLETE vac and cleaning. Antifreeze level overlooked and I returned to dealer for antifreeze. I would buy there again but with better scrutiny of the cleanup. Keith

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DealerRater Jan 12, 2022

Great Service! Rapids Honda provided the service needed for my vehicle in a timely matter.

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DealerRater Jan 12, 2022

Had a battery issue with our 2015 Honda Accord Hybrid. Chad provided us with our options after the diagnosis. Chad is always professional and communicates very well. We enjoy working with him and the entire service department.

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DealerRater Jan 11, 2022

Rapids Honda always helps me out when I have questions about my vehicle and is quick when I need a service completed.

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DealerRater Jan 11, 2022

Drake did an excellent job understanding I was set on what I wanted. He covered the features for the CRV and we were able to come to a deal that I was happy with. This was followed by Kristina who also was outstanding and talking me through the available options concerning financing. I appreciated their effort and again I was respected for my choices. Thank you all for making this experience less painful than I imagined it was going to be.

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DealerRater Jan 10, 2022

The customer service was good and the staff was helpful in taking care of my oil change. Would definitely go back.

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DealerRater Jan 10, 2022

My sales person is very helpful and always has a solution whenever I have a problem with my car . His name is wade.

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DealerRater Jan 10, 2022

They did a great job making sure I got a car I wanted and answered all my questions.

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DealerRater Jan 10, 2022

Great customer service. Very professional service department team. I will continue to service ky vehicle there

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DealerRater Jan 10, 2022

They are always friendly. Go out of their way to be helpful. Timely service. I would definitely recommend them to my friends

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DealerRater Jan 10, 2022

Scott the new car manager was an xxxxxxx, there was no negotiation at all. It was NO NO NO and he even walked card out rudely and gave to me and said not going to waste your time or ours and walked away. He has no people skills and would have bought the car that night but needed 24hrs to see if wanted to give them my business. I did purchase vehicle the sales staff was awesome. Scott, learn people skills and learn to negotiate xxxxxxx. Jorge was awesome

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DealerRater Jan 10, 2022

Customer focused, pleasant and courteous. My oil change was completed in a timely manner and I appreciate they honor other Honda dealer coupons.

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DealerRater Jan 9, 2022

Every experience with the service department has been very good. Agent at recent visit was thorough and helpful

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DealerRater Jan 9, 2022

Been bringing our Acura and Honda vehicles here since the dealership opened. You'll find great service writers and technicians always a car wash and a smile.Great to finally have a Honda dealership in the north metro.

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DealerRater Jan 9, 2022

Service was great. Waiting area is accommodating. I was kept updated on the status of the car.

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DealerRater Jan 9, 2022

Very clean and modern facility. Great customer service. Work was done exactly as expected and car was returned on time.

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DealerRater Jan 9, 2022

Everything went smooth the service department was absolutely excellent, spoke with sales and got all my questions.

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DealerRater Jan 9, 2022

My car buying experience at Rapids Honda was very pleasant and cordial. I highly recommend.

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DealerRater Jan 7, 2022

I appreciate being acknowledged/ greeted upon arrival as other places do not. Also open to questions and the offer to call them if I have further questions or needs.

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DealerRater Jan 6, 2022

Professional and courteous. Straight to the point. Listened to what I said and respected me.

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DealerRater Jan 6, 2022

Always have a great experience working with Chad Shawn and Andrew. They always make it easy to bring the car in for service.

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DealerRater Jan 5, 2022

Have purchased 3 cars from this dealer ship and each time we were met with very considerate people.

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DealerRater Jan 5, 2022

It was awesome! The negotiating was a stickler, but it worked out and the finance guy was AMAZING!

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DealerRater Jan 5, 2022

Service was quick, explained thoroughly, and completed as described. My service consultant explained my 25000 mile options. Loved the wash at the completion of service.

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DealerRater Jan 5, 2022

I purchased a certified pre owned plus pilot, great service, sales and management people and the transaction was smooth.

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DealerRater Jan 5, 2022

Friendly atmosphere, and quick service! I will definitely be coming here again. they were able to help me about with all of my questions and concerns.

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DealerRater Jan 4, 2022

Great service My car looks like new both inside and outside after the cleaning sevice.

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DealerRater Jan 4, 2022

Excellent customer service and on time service completion. The manager Zach made sure I was instructed about my car’s post-service items

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DealerRater Jan 4, 2022

They did an all around great job. They were really friendly and tried to accommodate all my needs.

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DealerRater Jan 4, 2022

We just completed our second vehicle purchase with Jon over the past year. We're a happy repeat customer!

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DealerRater Jan 3, 2022

Just had my new car 3M'd. They were totally accommodating. Set me up with a loaner car and did a great job. Wonderful experience.

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DealerRater Jan 3, 2022

Sales, finance and service were all cooperative, knowledgeable and friendly when I purchased my Honda Pilot.

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DealerRater Jan 3, 2022

I have brought my car in to be serviced several times always had a good experience would recommend Rapids Honda.

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DealerRater Jan 2, 2022

$100 for a rotation and oil change ($80 with a coupon) is spendy. However, the customer service was great and I was in and out quickly. The 4 rating is only because of the cost, not the service I received or the advisor I worked with. He did a 5 star job!

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DealerRater Jan 1, 2022

Nice Dealership. Friendly staff. Good service. Fast. Clean environment. Best place and BEST PRICES if you want to purchase a car. GO THERE. GREAT PEOPLE!!

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DealerRater Dec 31, 2021

Clean friendly environment and staff that really gives the impression they care. Loved the service!

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DealerRater Dec 30, 2021

I was taken care of quickly and all things done at my appointment explained to me. I love the car wash too. It was nice to get a complimentary first oil change also.

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DealerRater Dec 30, 2021

I was helped by Eric and he is amazing. I was so nervous going to a dealership to purchase a new car since I’ve never bought a new car. But he was so helpful and gave me so many options. If you’re looking for a dealership and a sales person that makes you feel comfortable and no pressure to purchase go to Rapids Honda and ask for Eric.

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DealerRater Dec 30, 2021

Shawn was very helpful in explaining the maintenance needed and upcoming maintenance. He also disinfected my car with a smile.

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DealerRater Dec 30, 2021

The members at Honda are always very respectful and prepared. It is the only place I have my car serviced.

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DealerRater Dec 29, 2021

The service work I recently had done (3M & Tinting applied) was done well. I felt extreme well taken care of throughout the entire process - from scheduling, to drop off, and pick up. Marlin Haney is kind and efficient. He is an asset to the Service team at RapidS Honda.

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DealerRater Dec 29, 2021

Great experience servicing my recall. Done on time and got it in within a couple days.

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DealerRater Dec 29, 2021

Oscar and the entire service department were fabulous, professional, helpful and responsive. I love Rapids Ho day! Thank you to all!

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DealerRater Dec 29, 2021

Oscar did an amazing job of keeping me informed on the status of both routine maintenance and unexpected, but necessary repairs done on my vehicle. Very helpful and professional!

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DealerRater Dec 29, 2021

Lucas took time to explain everything and was so helpful. Best Honda Dealership here in Minnesota

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DealerRater Dec 29, 2021

This was my first experience getting an oil change at a dealership. The staff was very professional and very reasonably priced. 10/10 experience.

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DealerRater Dec 29, 2021

The service department people have always been very pleasant to work with. They greet you immediately and answer all your questions.

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DealerRater Dec 27, 2021

Joel and Joe were good dudes to work with, made the process easy. Rapids has a good PT warrantee.

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DealerRater Dec 27, 2021

Been a customer since day 1 when Rapids opened. Bought my 2019 Honda Odyssey from them with added features and have no regrets. We continue to service our odyssey and Pilot at Rapids and will continue to do so. Great customer service and great service team. Everyone at Rapids is friendly and goes beyond with helping people. Feels just like home. Very friendly!

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DealerRater Dec 27, 2021

Great job helping me to upgrade my 2019 CRV to a 2022 CRV Hybrid. I was able to keep my same monthly payments.

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DealerRater Dec 27, 2021

I was very impressed with my interaction with Oscar Ortiz .He was very generous with his answering my questions , being a senior I very rarely get treated with such respect. He is the very reason I would come back to get service at Honda.

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DealerRater Dec 27, 2021

I have never had a bad experience at Rapids Honda. From sales to service on my vehicle the staff is very knowledgeable and friendly. They walk you through every step of the process and make it as painless as possible. Definitely will recommend to family and friends.

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DealerRater Dec 25, 2021

The best server I like a lot I recommend go there every body there a good people

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DealerRater Dec 24, 2021

It’s nice dealer ,like my car honda hrv 2022 it’s very nice car

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DealerRater Dec 24, 2021

roger Thomas did a great job on guiding us through the process of buying the Honda pilot. if you need a salesman roger is your guy.

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Cars Dec 14, 2021

I have always feel that I have been treated very fairly at Rapid Honda; you will as well. Needed tires, bought 3 at a good price and the fourth was included.

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Cars May 22, 2020

Good buying experience and will do it again. Smooth buying process. Test drove two cars and the sales rep was knowledgeable. They have good prices and standard dealership benefits. I suspected a small issue and the rep called the Acura dealership for me to set everything up. Wasn’t an issue though in the end.

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Cars Jan 30, 2020

Brought my car in for an oil change. Also, I mentioned an odor in the car. They inspected the cabin filter and recommended a new one. Car smells much better!

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Cars Jan 29, 2020

I was looking for a Honda CRV and drove a used one. I wanted to stay within a budget and Wade was able to get me in a new one with a lease and stay on my budget. I'm so happy everytime i walk out to my new SUV! Glad Wade was able to think outside the box.

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Cars Jan 28, 2020

The experience was very satisfactory. I will return.

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Cars Jan 27, 2020

The service by Chad was great. Was in and done way sooner than expected. Was disappointed when told it would take 5 hours, that there wasn't a free loaner vehicle for me to use. It was a good thing I was able to find a ride so I didn't have to hang around.

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Cars Jan 25, 2020

Fast service, shuttle service excellent. Easy to pull in and greeted immediately.

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Cars Jan 25, 2020

Our service was excellent. We especially would like to compliment your service writer by the name of Shane Stegeman. Mr. Stegeman was very professional, knowledgeable, courteous and friendly. Give this man a raise in pay. He is a asset to your business.

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Cars Jan 25, 2020

Great timely service and amazing people who helped me with my 5K routine oil maintenance.


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